Top 10 Chatbot Development Companies in 2022 - BotsCrew (2022)

Companies/Chatbots/List • 6 min read

This list of top 10 chatbot development companies may help you find the best chatbot vendor for your business.

Top 10 Chatbot Development Companies in 2022 - BotsCrew (1)

Daryna Lishchynska

Feb. 26, 2020. Updated Jul. 15, 2022

Top 10 Chatbot Development Companies in 2022 - BotsCrew (2)

With the growing popularity of smart automation and bots, more and more companies are interested in chatbot development services.

And looking for a reliable software vendor can be challenging, so to save your time, we’ve created a cheat sheet that will help you choose the right chatbot development company.

Based on many clients’ reviews and feedback, expertise, and industry knowledge, we have created a list of the top 10 chatbot solution companies sorted in alphabetical order:

1. BotsCrew

2. Cedex Technologies

3. Chatbots.Studio

4. Dogtown Media

5. Master of Code Global

6. Neoteric

7. Peerbits

8. Softweb Solutions

9. Unibot

10. iTechArt

So, let’s have a closer look at these chatbot companies.

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BotsCrew

Top 10 Chatbot Development Companies in 2022 - BotsCrew (4)

Website: botscrew.com

Year Founded: 2016

Location: San Francisco, CA

Projects Starting From: $10,000

Company Size: 11 – 50

Platform:

Services: Chatbot development, Voice-Assistant development

Industries: Customer Service, eCommerce, Healthcare, Law, Real Estate, Travel

Link to portfolio: botscrew.com/cases/

BotsCrew is a leading chatbot development company that develops custom chatbots for startups and Fortune 500 enterprises. They provide a full cycle of chatbot development services from idea to post-launch support and training. Also, BotsCrew created a Chatbot Platform to help efficiently manage, train, and customize chatbots for non-coders.

Cedex Technologies

Top 10 Chatbot Development Companies in 2022 - BotsCrew (5)

Website:https://www.cedextech.com/

Year Founded: 2015

Location: Cochin, India

Avg. Hourly Rate:< $25

Company Size: 11 – 50

Platform:

(Video) Enterprise Chatbot Platform - BotsCrew

Services: Web, Mobile, Chatbot and Voice apps development, ML, Progressive Web App Development

Industries: E-commerce, Travel, Customer Support, Finance, Law, Healthcare, Information technology, Business services, Media and Entertainment

Link to portfolio: https://www.cedextech.com/testimonials

Cedex Technologies is a professional software development company focused on creating high-quality software solutions. They specialize in Chatbot Development, Voicebot Development, Web Application Development, Mobile Application Development, Artificial Intelligence, Machine learning, Web design, and Cloud Services.

Chatbots.Studio

Top 10 Chatbot Development Companies in 2022 - BotsCrew (6)

Website:https://chatbots.studio/

Year Founded: 2016

Location: Lviv, Ukraine

Avg. Hourly Rate: $25 - $49

Company Size: 11 – 50

Platform:

Services: Chatbot Development, UX&UI Design
Industries: Media, Travel, Telecom, Banking, Insurance, Retail, Healthcare, Utilities, Logistics
Link to portfolio: https://chatbots.studio/portfolio/

Chatbots.Studio is one of the leading conversation design and UiPath companies. They help to leverage technology to drive efficiencies and become the first in their niche by automating your business and building new communication channels in messenger (Viber, WhatsApp, Facebook Messenger, etc.).

Dogtown Media

Top 10 Chatbot Development Companies in 2022 - BotsCrew (7)

Website:https://www.dogtownmedia.com/app-development-services/artificial-intelligence-app-development/

Year Founded: 2011

Location: Venice, CA

Projects Starting From: $100 – $149

Company Size: 11 – 50

Platform:

Services: Mobile Apps Development (iOS, Android), Social Media Apps, IoT, AR apps

Industries: FinTech, Healthech, EdTech, Media

Link to portfolio: https://www.dogtownmedia.com/portfolio/

(Video) Nazar Hembara teaches you how to build successful Chatbots | Landing Festival Lisbon 2019

Dogtown Media is a mobile media development company that is rapidly expanding its design and development services to artificial intelligence, augmented reality, IoT, mobile commerce, geo-location, mobile app analytics, multimedia publishing, mobile photo and video technology, and financial services.

Master of Code Global

Top 10 Chatbot Development Companies in 2022 - BotsCrew (8)

Website:https://masterofcode.com/

Year Founded: 2004

Location: Redwood City, CA

Avg. Hourly Rate: $50 – $99

Company Size: 50 – 249

Platform:

Services: Chatbot Development, Web Development, Mobile Development, UX&UI Design

Industries: Sports, Telecom, Travel, Banking and Insurance, Retail, Healthcare, Media and Entertainment, Energy, Beauty

Link to portfolio: https://masterofcode.com/portfolio

Master of Code partners with the world’s leading companies to design and develop conversational experiences across mobile, web, and chatbots. They have comprehensive global experience and are passionate about offering feasible, groundbreaking, world-class software solutions.

Neoteric

Top 10 Chatbot Development Companies in 2022 - BotsCrew (9)

Website:https://neoteric.eu/

Year Founded: 2005

Location: Gdansk, Poland

Avg. Hourly Rate: $50 – $99

Company Size: 50 – 249

Platform:

Services: Web, AI development, SaaS Development, Product Design, Robotic Process Automation

Industries: Information technology, Business services, Telecommunications, FinTech

Link to portfolio: https://neoteric.eu/portfolio/

Neoteric is a software development company that helps startups and enterprises build successful software ventures providing end-to-end product development services, team extensions, and implementing AI. They specialize in intelligent systems around predictive analytics and recommendation engines.

Peerbits

Top 10 Chatbot Development Companies in 2022 - BotsCrew (10)

(Video) First ever Law Firm without Lawyers empowered by Artificial Intelligence, Ailira on ABC News

Website:https://www.peerbits.com/top-app-development-company.html

Year Founded: 2005

Location: Ahmedabad, India

Avg. Hourly Rate: < $25

Company Size: 50 – 249

Platform:

Services: Mobile app development, Software development, Blockchain development, IoT and bot development

Industries: Transportation, Health Care & Medical, Retail, Restaurant, Manufacturing, Marketing, Banking, Workplace

Link to portfolio: https://www.peerbits.com/works.html

Peerbits is a global mobile app development company that offers a spectrum of custom mobile app development ranging from enterprise mobility solutions to startup apps, on-demand mobile apps, and healthcare mobility solutions.

Softweb Solutions

Services: AI development, Cloud development, IoT, Big Data and Analytics, Robotic process automation, Extended Reality (XR), DevOps.

Industries: Healthcare, Banking and Financial Services, Telecom, Manufacturing, Retail, Oil & Gas

Link to portfolio: https://clutch.co/profile/softweb-solutions#portfolio

Softweb Solutions Inc. is an Avnet company that delivers AI software for IoT applications, along with providing data services and digital transformation to enterprises. Softweb Solutions Inc. has over a decade of experience with startups to Fortune 100 companies and is proficient in strategy, design, engineering solutions, and R&D services.

Unibot

Top 10 Chatbot Development Companies in 2022 - BotsCrew (12)

Website:https://unibot.ai/

Year Founded: 2016

Location: Kyiv, Ukraine

Avg. Hourly Rate:$25 – $49

Company Size: 2 – 10

Platform:

Services: Chatbot development

Industries: Customer Service, eCommerce, Finance, Entertainment and Events

Link to portfolio: https://unibot.ai/#example

Unibot is a chatbot development company that creates bot for instant messaging between brands and people. They create automatization of a wide range of business areas: banks, electronic wallets and payment systems, gaming, government housing systems, informational web portals, ticket systems.

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iTechArt

Top 10 Chatbot Development Companies in 2022 - BotsCrew (13)

Website:https://www.itechart.com/

Year Founded: 2002

Location: New York, NY

Avg. Hourly Rate:$25 – $49

Company Size: 1,000 – 9,999

Platform:

Services: Web, Mobile, QA & Testing, Cloud development, UI/UX design, AI & IoT development

Industries: FinTech, eCommerce, HealthTech, Marketing and AdTech, Real Estate

Link to portfolio: https://www.itechart.com/our-works/

iTechArt is a custom software development company that provides dedicated teams of hotshot engineers. They help VC-backed startups, and fast-growing tech companies build successful, scalable products that users love. Their forte is agile dedicated teams of brilliant minds who rock in Web, Mobile, Big Data, QA & Testing, and DevOps.

How to choose the best chatbot vendor

1. Understand if you need a software development team or chatbot development.

When choosing between software and chatbot development companies, you need to keep in mind your goal. While software development companies offer a great variety of services, chatbot development companies have one primary expertise – chatbots. So, if you need a website, a mobile app, and a chatbot as an addition – you can use the services of software development companies. But if your main goal is a chatbot, then we would recommend contacting chatbot vendors.

2. Check the services focus and additional services.

Be sure to choose a company that provides a full cycle of chatbot development from ideation to post-release training. When selecting a vendor, you should think about the future. What will happen with the chatbot after it has been created? Will you need help with a chatbot marketing campaign? Or how will the chatbot be trained and updated? Don’t forget to check if the company offers these additional services.

3. See if they have a platform or admin panel to manage the chatbot.

Some chatbot development companies offer an admin panel that will help their clients manage, create, and improve their bot after development. Using such platforms, clients can alter their bots without having to go back to the chatbot development company all the time. So, it’s beneficial if the company that you choose had a user-friendly admin panel or platform.

4. Discuss integrations with the current software ecosystem.

Nobody wants to change the whole array of different tools. Luckily, chatbots can be integrated with most of the business tools. You need to make sure that the company will help you to connect all your current platforms and tools with the chatbot.

5. Research their target industries and areas of expertise.

Some industries require unique expertise. For example, healthcare chatbots should be HIPPA compliant, while customer service chatbot needs to be just GDPR compliant. So, make sure that the chatbot development company that you are choosing has the experience in your industry and knows specifics of your business.

6. Ask who owns the code

What if this chatbot development company shuts down or your contract ends? Make sure that the chatbot is deployed to your servers, and in any case, you’ll have access to it.

7. Look for additional fees.

Sometimes, there can be additional fees hidden. Be careful and look for those before signing the contract. This can be like server fees that hadn’t been included or third-party integrations.

8. Check feedback and testimonials.

Of course, check what others say about this company. Are there any familiar big names on their client lists? Check out their project portfolio and pay attention to the results that clients were able to achieve with their chatbots. And don’t forget to check feedback platforms – Clutch and Goodfirms.

Top 10 Chatbot Development Companies in 2022 - BotsCrew (14)

FAQs

Which company has the best chatbot? ›

Best AI Chatbots for 2022
RankAI ChatbotRating (Out of 5 Stars)
1.Netomi5
2.atSpoke4.8
3.WP-Chatbot4.7
4.Microsoft Bot Framework4.6
12 more rows
May 19, 2022

Which chatbot tool is best? ›

The 4 best chatbot platforms
  • ManyChat for the best price point.
  • Chatfuel for simple setup.
  • Tidio for unlimited chatbots.
  • MobileMonkey for lead generation.
Jul 15, 2022

What is the best chatbot in the world? ›

#1) ProProfs ChatBot

ProProfs ChatBot helps your business streamline customer support, marketing, and sales efforts at the same time. This tool helps you capture leads and engage them in a human-like conversation asking for information and answering questions commonly asked.

Which company developed chatbots? ›

BotsCrew is a leading chatbot development company that develops custom chatbots for startups and Fortune 500 enterprises. They provide a full cycle of chatbot development services from idea to post-launch support and training.

What companies use chat bot? ›

  • 10 Real Examples How Brands are Using Chatbot for Customer Service. Businesses and brands are using chatbots in lots of exciting ways. ...
  • Starbucks. ...
  • Lyft. ...
  • Fandango. ...
  • Spotify. ...
  • Whole Foods. ...
  • Sephora. ...
  • Mastercard.

What language is used for chatbot? ›

While making chatbots, Python makes use of a combination of Machine Learning algorithms in order to generate multiple types of responses. This feature enables developers to construct chatbots using Python that can communicate with humans and provide relevant and appropriate responses.

Which technology is used for chatbot? ›

Chatbots based on Artificial Intelligence (AI) and Natural Language Processing (NLP). These bots are intelligent and can “learn” over time to respond like humans would to free-form user inputs.

How many chatbot platforms are there? ›

Chatbots.org lists more than 1,350 chatbots and virtual agents in use around the world. Many large brands have created fascinating bots that have hit it off with their customers and their target demographics. Most people already know or use chatbots in some form, such as Siri, Alexa, Cortana and Google Assistant.

What type of AI is chatbot? ›

A chatbot system uses conversational artificial intelligence (AI) technology to simulate a discussion (or a chat) with a user in natural language via messaging applications, websites, mobile apps or the telephone.

What is the most realistic chatbot? ›

The best AI based chatbots available online are Mitsuku, Rose, Poncho, Right Click, Insomno Bot, Dr. AI and Melody.

Is Siri a chatbot? ›

Yes! Technologies like Siri, Alexa and Google Assistant that are ubiquitous in every household today are excellent examples of conversational AI. These conversational AI bots are more advanced than regular chatbots that are programmed with answers to certain questions.

Is WhatsApp a chatbot? ›

WhatsApp chatbot is an automated software powered by rules or artificial intelligence (AI) and runs on the WhatsApp platform. People communicate with WhatsApp chatbot via the chat interface, like talking to a real person.

Are chatbots successful? ›

Used as a targeted tool, chatbots can increase engagement up to 90% and sales by 67%. In 2020, 57% of businesses said conversational bots deliver substantial ROI for minimal effort.

Is Alexa a chatbot? ›

Alexa is formally a chatbot. Recently, Amazon started revealing another component on iOS that empowers clients to type their solicitations to Alexa and see reactions on the screen.

Which company deals with bot creation in India? ›

Here are the best chatbot companies in India.
  • PixelCrayons. Pixelcrayons, which was founded in 2004, provides a high-quality chatbot development service to help you improve your business interactions. ...
  • BotsNext. ...
  • Hidden Brains. ...
  • Maruti Techlabs. ...
  • Teplar. ...
  • Squareboat. ...
  • Morph.ai. ...
  • BotMyWork.
May 27, 2021

What is the best AI companion? ›

Below, we list the eight AI companion chatbots you should try out.
  • Replika. With over 10 million users, Replika is one of the most popular and advanced AI companions. ...
  • Chai. Using Chai, you can build and deploy your own chatbot companions. ...
  • Kuki. ...
  • SimSimi. ...
  • Anima. ...
  • Kajiwoto. ...
  • Cleverbot. ...
  • Boibot and Evie.
Jul 16, 2022

Which websites have the best chatbots? ›

Here are 8 websites with chatbots qualifying leads, assisting with sales, and automating customer service with live chat integration:
  • B2B: MobileMonkey.
  • Services: Massage Envy.
  • Restaurant: Domino's.
  • Ecommerce: Peloton.
  • Health care: American Well.
  • Brick-and-mortar: Lincoln Davies Building Supply.

What is AWS chatbot? ›

AWS Chatbot is an interactive agent that makes it easy to monitor, operate, and troubleshoot your AWS workloads in your chat channels. With AWS Chatbot, you can receive alerts, run commands to retrieve diagnostic information, configure AWS resources, and initiate workflows.

How many businesses use chatbots? ›

1. 23% of customer service companies are currently using AI chatbots. Whilst many companies are keen to take advantage of AI chatbots, however, the number of companies actually using them is still relatively low.

Is Python good for a chatbot? ›

In the past few years, chatbots in Python have become wildly popular in the tech and business sectors. These intelligent bots are so adept at imitating natural human languages and conversing with humans, that companies across various industrial sectors are adopting them.

How BOT is created? ›

Bots are made from sets of algorithms that aid them in their designated tasks. These tasks include conversing with a human -- which attempts to mimic human behaviors -- or gathering content from other websites. There are several different types of bots designed to accomplish a wide variety of tasks.

Is Java good for chatbot? ›

Java is also a widely used language for chatbot projects because it's a general-purpose, object-oriented language that is platform-independent and portable.

What is the future of chatbots? ›

The future of chatbots is that businesses will automate simple payments and allow users to pay directly over live chat or Facebook Messenger apps. The instant process makes the customer happy and improves customer satisfaction. MasterCard has also launched a chatbot, especially for customer payments.

What is the scope of chatbot? ›

Not only will chatbots help with customer interactions on brand's websites, but there will be more use within brand's apps, with 50% of the chatbot usage through apps. They can assist the IT help desk and customer service employees by learning to answer the repetitive questions customers ask and improve response time.

Is Siri a chatbot? ›

Yes! Technologies like Siri, Alexa and Google Assistant that are ubiquitous in every household today are excellent examples of conversational AI. These conversational AI bots are more advanced than regular chatbots that are programmed with answers to certain questions.

Are chatbots successful? ›

Used as a targeted tool, chatbots can increase engagement up to 90% and sales by 67%. In 2020, 57% of businesses said conversational bots deliver substantial ROI for minimal effort.

Which company deals with bot creation in India? ›

Here are the best chatbot companies in India.
  • PixelCrayons. Pixelcrayons, which was founded in 2004, provides a high-quality chatbot development service to help you improve your business interactions. ...
  • BotsNext. ...
  • Hidden Brains. ...
  • Maruti Techlabs. ...
  • Teplar. ...
  • Squareboat. ...
  • Morph.ai. ...
  • BotMyWork.
May 27, 2021

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