Pet Insurance | Online From Only R89pm (2022)

Pet Insurance | Online From Only R89pm (1)

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Our cover is custom-made for the personal cat servants, proud dog people, and everyone else who knows their pet is more than an animal – they’re family.

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PET INSURANCE

Find your plan

Dogs From R89pm* Cats From R89pm* Birds From R139pm* Reptiles From R199pm* Mammals From R229pm*

5 out of 5 star
rating from our fans

Rated on Facebook
2021

TRUST INDEX RATING 10/10

Creating fans, not policyholders.
One happy client at a time.

The Star Reader’s
Choice Award

Best Pet Insurance Company
2020

Pet Insurance | Online From Only R89pm (9)

Kerry M

Pet Insurance | Online From Only R89pm (10)

Dealing with dotsure.co.za has been an absolute pleasure from my very first enquiry. Blaine was quick, helpful and efficient and my pets were insured almost immediately with no hassles.

Pet Insurance | Online From Only R89pm (11)

Helena M

Pet Insurance | Online From Only R89pm (12)

Thank you dotsure.co.za and Mazibuyo for your excellent service. Took me only a few minutes to register my pets. Thank you so much.

Pet Insurance | Online From Only R89pm (13)

Kim J

Pet Insurance | Online From Only R89pm (14)

What an amazing experience, so glad I chose dotsure.co.za for my new puppy. It was quick, easy and a pleasant experience as the customer service from Carla and Jodi was amazing.

Pet Insurance | Online From Only R89pm (15)

Tish W

Pet Insurance | Online From Only R89pm (16)

Nicolaas was super friendly and helpful. I feel like I made a good decision to go with dotsure.co.za for my pet insurance.

Pet Insurance | Online From Only R89pm (17)

Kaylene V

Pet Insurance | Online From Only R89pm (18)

I don’t often come on to Hellopeter to give good reviews, but Dotsure deserves a big THANK YOU. From the day I signed up, with all my claims and even after I had to say goodbye to my doggy friend.

Pet Insurance | Online From Only R89pm (19)

Hayley M

Pet Insurance | Online From Only R89pm (20)

I am so pleasantly surprised by every interaction with Dotsure. Pet insurance claims are so quick, easy and hassle-free. Their consultants are friendly, competent and empathetic.

Pet Insurance | Online From Only R89pm (21)

Kerry M

Pet Insurance | Online From Only R89pm (22)

Dealing with dotsure.co.za has been an absolute pleasure from my very first enquiry. Blaine was quick, helpful and efficient and my pets were insured almost immediately with no hassles.

Pet Insurance | Online From Only R89pm (23)

Helena M

Pet Insurance | Online From Only R89pm (24)

Thank you dotsure.co.za and Mazibuyo for your excellent service. Took me only a few minutes to register my pets. Thank you so much.

Pet Insurance | Online From Only R89pm (25)

Kim J

Pet Insurance | Online From Only R89pm (26)

What an amazing experience, so glad I chose dotsure.co.za for my new puppy. It was quick, easy and a pleasant experience as the customer service from Carla and Jodi was amazing.

Pet Insurance | Online From Only R89pm (27)

Tish W

Pet Insurance | Online From Only R89pm (28)

Nicolaas was super friendly and helpful. I feel like I made a good decision to go with dotsure.co.za for my pet insurance.

Pet Insurance | Online From Only R89pm (29)

Kaylene V

Pet Insurance | Online From Only R89pm (30)

I don’t often come on to Hellopeter to give good reviews, but Dotsure deserves a big THANK YOU. From the day I signed up, with all my claims and even after I had to say goodbye to my doggy friend.

Pet Insurance | Online From Only R89pm (31)

Hayley M

Pet Insurance | Online From Only R89pm (32)

I am so pleasantly surprised by every interaction with Dotsure. Pet insurance claims are so quick, easy and hassle-free. Their consultants are friendly, competent and empathetic.

Pet Insurance | Online From Only R89pm (33)

Kerry M

Pet Insurance | Online From Only R89pm (34)

Dealing with dotsure.co.za has been an absolute pleasure from my very first enquiry. Blaine was quick, helpful and efficient and my pets were insured almost immediately with no hassles.

Pet Insurance | Online From Only R89pm (35)

Helena M

Pet Insurance | Online From Only R89pm (36)

Thank you dotsure.co.za and Mazibuyo for your excellent service. Took me only a few minutes to register my pets. Thank you so much.

Pet Insurance | Online From Only R89pm (37)

Kim J

Pet Insurance | Online From Only R89pm (38)

What an amazing experience, so glad I chose dotsure.co.za for my new puppy. It was quick, easy and a pleasant experience as the customer service from Carla and Jodi was amazing.

Pet Insurance | Online From Only R89pm (39)

Tish W

Pet Insurance | Online From Only R89pm (40)

Nicolaas was super friendly and helpful. I feel like I made a good decision to go with dotsure.co.za for my pet insurance.

Pet Insurance | Online From Only R89pm (41)

Kaylene V

Pet Insurance | Online From Only R89pm (42)

I don’t often come on to Hellopeter to give good reviews, but Dotsure deserves a big THANK YOU. From the day I signed up, with all my claims and even after I had to say goodbye to my doggy friend.

Pet Insurance | Online From Only R89pm (43)

Hayley M

Pet Insurance | Online From Only R89pm (44)

I am so pleasantly surprised by every interaction with Dotsure. Pet insurance claims are so quick, easy and hassle-free. Their consultants are friendly, competent and empathetic.

5 out of 5 star
rating from our fans

As rated on Facebook
2021

The Star Reader’s
Choice Award

Best Pet Insurance Company
2020

Pet Insurance | Online From Only R89pm (45)

What is
pet insurance?

Just like medical insurance for humans, pet insurance protects your furry, feathered, or scaled friends – and your bank balance. Go to the vet with peace of mind knowing we’ll reimburse you within 48 hours for vet bills resulting from accidents, health scares, check-ups, and more*.

*T&Cs apply. Subject to plan selection and reimbursement is subject to submission of a valid claim.

Take the bite
out of vet bills

Pets don’t have purses or pockets, so a surprise trip to the vet will be coming out of yours. Protect your fur-family and your finances with pet insurance.

R100,000,000

R100 million in vet bills reimbursed since Jan 2020.

R30,000

Treatment of Gastroenteritis in your pup can cost you up to R30 000.

R20,000

A normal, healthy pet will cost you roughly R20 000 in vet bills in its lifetime - assuming it all goes to plan...

Same day pay-out*

On average it took us just 4 hours to pay claims in the past year. That’s not just fast, that’s lightning fast. ⚡

HOW TO CLAIM

How pet insurance works

1. Get treatment. Go to any trusted vet of your choice. From Musina to the Mother City, we’ve got you covered.

2. Submit a claim. Upload your vet invoice anytime, anywhere on our 24/7 Manage Portal.

3. Get reimbursed, fast!. We’ll transfer the money back into your account within 48 hours*.

Need to claim?

*T&Cs apply. Reimbursement subject to submission of a
valid claim and required documents.

We're friends with benefits

Multiple pet discount

Slash 15% off your pet insurance premium when you add more than one pet to your policy.

Choose any vet

You can go to any registered veterinarian in the whole of Mzansi.

Month-to-month

You can cancel or upgrade your policy anytime you like without any penalties.

Lightning fast payouts

We reimburse almost all valid claims within 48 hours*.

Trusted reviews

We have a 10/10 Trust Index Rating on HelloPeter.com based on over 10,000 reviews.

Award-winning product

We were voted Best Pet Insurance Company in South Africa in the 2020 Star Reader’s Choice Awards.

*T&Cs apply. Reimbursement subject to submission of a valid claim and required documents.

MULTIPLE PET DISCOUNT

Get 15% off your premium when you insure more than one pet!

For every policy bought online, we feed
a shelter animal for a whole month.
Find out more

Pet Insurance | Online From Only R89pm (85)

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dotsure.co.za © 2022 | All Rights Reserved | Terms of Use | Disclaimer | Resolution | Legal disclosures and policies | Privacy

Any reference on this website to "dotsure.co.za", "we", "us", or "our" refers to Dotsure Limited (Registration number 2006/000723/06) (FSP39925) and Dotsure Life Limited (Registration number 2012/066504/06) (FSP44793), licensed as non-life and life insurers respectively and authorised financial services providers. Client testimonials do not constitute financial advice.

*Prices displayed are indicative only and may be subject to change. Risk profile and policy dependent.

**#1 Insurer as rated on Hellopeter.com (from December 2019 to December 2021)

FAQs

Can you get pet insurance and use it straight away? ›

You won't be able to make a claim straight away when you take out pet insurance unless your policy states otherwise. Usually, you'll need to wait at least 14 days - this is known as the exclusion period.

What is hereditary cover? ›

What is Hereditary Condition Coverage? Some conditions don't fall into the “accident” or “illness” category. Hereditary and Congenital Coverage is optional, add-on coverage that encompasses conditions considered hereditary or congenital and other chronic conditions that may crop up over the years.

Does Direct Line pet insurance cover pre-existing conditions? ›

3. We do not cover any claim for or in connection with any condition or event arising due to illness or disease within the first 14 days of your pet being covered. 4. We do not cover any claims in connection with or arising from any pre-existing condition.

Do pet insurers pay vets directly? ›

Do all pet insurers offer direct payments? Most pet insurance companies will be able to pay your vet directly, but not all vets accept direct payments from all pet insurance companies. That's why it's best to go with a trusted and recognised insurance provider, not the cheapest one.

How long after starting pet insurance can you claim? ›

How soon can I claim on pet insurance? As you can see from our list of waiting periods, you will usually have to wait around 14 days before you can claim on a pet insurance policy for an illness. The waiting period for accident claims is shorter - usually it's 48 hours.

Is PetPlan expensive? ›

PetPlan aren't cheap. In fact, they're among the most expensive pet insurers. How much you'll pay depends on; Your pets breeds.

What is considered a hereditary condition in dogs? ›

The most common hereditary diseases in dogs are allergies, followed by hip and elbow dysplasia; inherited cancers such as lymphoma, hemangiosarcoma, mast cell tumor, and osteosarcoma; patella luxation; nonstruvite bladder stones; hypothyroidism; mitral valve disease; inflammatory bowel disease; diabetes mellitus; ...

Is a heart murmur a pre-existing condition for dogs? ›

Is a heart murmur a pre-existing condition? Yes, if it was present before your insurance took effect. If so, you wouldn't be able to get coverage for any future treatments of that illness in your pet. However, you'd have coverage for any other illnesses your pet develops if they're listed in your policy.

Does Dotsure cover spaying? ›

If your pampered pooch or coddled kitten needs a little more attention, dotsure.co.za offers a fantastic range of wellness benefits on their Superior Plan. These include cover for vaccinations, faecal tests, heartworm tests, flea control, nail trimming, elective sterilisation or neutering and more.

Do animal friends pay vet direct? ›

Yes, we can pay your vet directly at their discretion. This can be done by ticking the 'Pay my vet directly' box on the claim form. Alternatively, your vet can claim directly by using Pawtal, our online claim system for vets only.

What is Direct Line Paw squad? ›

PawSquad is a 24/7 vet advice line exclusively available for Direct Line Pet customers. Independent practicing vets are available to discuss any problem, anytime, either through online chat or video chat.

Does direct line insure Cat N cars? ›

Our van insurance includes Cat N and S write-offs, as long as the vehicle is in a roadworthy condition. Find out how our cover can keep you and your business on the road.

Can you pay vet bills in installments UK? ›

Some vets offer payment plans through a credit company if you need help spreading the cost. Not every vet can offer this, but it's worth asking if this is an option. To decide if signing up for a payment plan is right for you, please contact: The Money Advice Service.

Can pet insurance be used anywhere? ›

With pet insurance, you can typically use any licensed vet, including specialty and emergency clinics. There are no networks or co-pays; instead, you'll submit your eligible expenses as a claim after your vet visit.

How can I get help with vet bills UK? ›

Six places pet owners can go to get financial help with vet bills
  1. PDSA. ...
  2. RSPCA. ...
  3. Blue Cross. ...
  4. Dogs Trust. ...
  5. Cats Protection. ...
  6. Local charities and organisations.
26 Feb 2018

How do pet insurance know about pre-existing conditions? ›

Yes! Pet Insurance companies do require medical records in order to enroll any pet in a policy. These companies employ teams of veterinary specialists that are trained to review your pet's medical records in order to determine if your pet has any pre-existing medical conditions.

Do all pet insurances have a waiting period? ›

There are almost no pet insurance plans with no waiting period. Some plans waive waiting periods for certain conditions if your pet can meet certain criteria, but in general pet insurance plans set a waiting period before your coverage begins.

Can pet insurance be backdated? ›

Can I get retroactive pet insurance? No, you can't purchase a pet insurance policy and have it take effect on a date that has already passed.

Do lifetime pet insurance premiums go up with age? ›

Lifetime. This is the most comprehensive type of cover you can get. You pay premiums every year during your pet's life, and the insurer will have to keep covering you – regardless of age or any existing conditions (subject to conditions). As your pet gets older, your premiums are likely to increase.

Is pet insurance worth it for a dog UK? ›

Pet insurance can protect you from the costs of treating your pet if they suffer from an illness - or are injured in an accident - and need treatment from a vet. It could save you from an unexpected - and potentially high - bill. Depending on what type of cover you have, pet insurance can also help with: Dental care.

Does petplan pay euthanasia? ›

Do you cover euthanasia? In the sad event that your pet needs to be put to sleep you can claim for the cost of euthanasia within the veterinary fee benefit.

How do you tell if a dog is traumatized? ›

Signs of Emotional Trauma in Cats and Dogs

Trauma can also manifest as “shaking, hiding, urination and/or defecation when the trigger attempts to interact, howling, pacing, excessive vocalization, and panting,” says Pia Silvani, director of behavioral rehabilitation at the ASPCA's Behavioral Rehabilitation Center.

What is a Chondrodysplastic dog? ›

Canine Chondrodysplasia: What is it? Chondrodyspasia, also known as canine dwarfism, is a recessive genetic defect found in pure bred dogs. This disorder causes the abnormal growth of cartilage and results in the disproportionate growth of a dogs limbs which causes dwarfism.

How long do dogs with heart murmurs live? ›

Many dogs live a long time after being diagnosed with a heart murmur, and some can even live years after being diagnosed with heart failure.

Can I insure a dog with a heart murmur? ›

You can't insure a dog with a pre-existing condition such as a heart murmur. No insurer will offer coverage if your pet has already been diagnosed with this problem by a vet.

Does a heart murmur shorten a dog's life? ›

The good news is that many dogs live a good, healthy life with a heart murmur, as long as they are getting the correct treatment and lifestyle changes have been made if needed. Early detection is a key success factor for a better prognosis with heart conditions.

Why is it important to get pet insurance? ›

Like other types of insurance, pet insurance works by transferring the economic risk of having to pay for all of your pet's medical expenses in exchange for paying a premium. Pet insurance should be purchased to transfer the risk of unexpected and unanticipated medical expenses that could be very expensive.

Does Animal Friends pay for euthanasia? ›

If your pet dies or is put to sleep and you would like to make a claim. If your pet dies or is put to sleep, we may be able to cover some of what you paid for them. The amount we'll pay depends on how they died, how old they were when they died and how much you paid for them.

Do vets for pets use Pawtal? ›

Pawtal is our online claims system for vets and allows us to pay you or your vet directly. It is not designed for customers to use, only vets.

Who are Animal Friends insurance underwritten by? ›

We are underwritten by Red Sands Insurance Company (Europe) Limited (RSE).

How do I call direct line? ›

Please call us on 0345 246 8706 for more information.

Does Cat N Show on log book? ›

Yes. If a car has been written off, its Category N classification will be marked on the the V5 (also known as its vehicle registration document, or vehicle logbook) so that customers can see what they're buying.

Do I have to declare Cat N when selling? ›

Declaring a car's Cat N or Cat S status is essential, whether selling or part-exchanging it. The new owner could sue you for damages in the absence of a suitable declaration.

Is a category N car more expensive to insure? ›

In some cases, a Cat N car will actually be cheaper to insure compared to a non-written off vehicle. You might be surprised to hear that – but it's all about the overall value of the car. A Cat N car is almost always worth less than a non-written off example of the same vehicle.

What can I do for a sick dog with no money? ›

How Can I Help My Sick Dog if I Have No Money?
  1. Ask for a payment plan. Talk with your vet frankly about your economic situation. ...
  2. Find a free or low-cost clinic. ...
  3. Look for a veterinary teaching college. ...
  4. Financial and natural disaster assistance. ...
  5. Cancer assistance.
27 Jul 2022

Will a vet see a dog without money? ›

Fortunately, there are dozens of free and low-cost options for veterinary care throughout the United States. Many charitable organizations offer reduced or free care for basic services and vaccinations. Additionally, it's always worth a shot to ask your local veterinary clinic about any promotions they're running.

Can you just turn up at PDSA? ›

If you have recently registered with PDSA, please be aware you will need to wait 24 hours from initial registration to use our appointment request form. If you want to request an appointment before this please give our National Contact Centre a call on 0800 731 2502 (lines are open 9am-5pm, Monday to Friday).

What is a disadvantage of pet insurance? ›

You might not use all the benefits. Some pet insurance plans cover conditions and treatments you may or may not ever use. For example, your pet might not ever need chemotherapy treatment or alternative therapy, like acupuncture but you're ultimately still paying for the “what ifs”.

What is a deductible in pet insurance? ›

A deductible is the portion of the veterinary bill you're responsible for before the 90% coverage starts. Depending on your pet's medical condition and your chosen deductible amount, deductibles can be paid all at once or chipped away at over time.

What is an annual benefit pet insurance? ›

Annual Coverage Limit

This is the maximum amount you can get reimbursed over a 12-month policy period. It resets when a new policy period begins. For example, if you selected an annual limit of $2,500 and had $2,700 in covered veterinary costs during your policy period, you would get reimbursed $2,500.

Does vets4pets do payment plans? ›

Interest Free Payment Plan

Not only do our Plans give you reassurance that your pet will be provided with the best care, it also means you can spread the cost of your pet's treatment.

Do you have to pay vet bills up front UK? ›

Most vets expect full payment from the pet owner at the time of treatment. This is true even if there is a pet insurance policy in place to cover the vet bills. The exception would be if it has been agreed that pet insurance will be paying the vet directly and pre-approval has been sought and received from the insurer.

How do you qualify for PDSA treatment? ›

Owners need to be in receipt of one or more of the following benefits to access the service:
  1. Child Tax and Working Tax Credits.
  2. Universal Credit (without housing element)
  3. Pension Credit.
  4. Income Support.
  5. Job Seeker's Allowance.
  6. ESA – (Income Based Only) Employment Support Allowance.

Do all pet insurances have a waiting period? ›

There are almost no pet insurance plans with no waiting period. Some plans waive waiting periods for certain conditions if your pet can meet certain criteria, but in general pet insurance plans set a waiting period before your coverage begins.

Can pet insurance be backdated? ›

Can I get retroactive pet insurance? No, you can't purchase a pet insurance policy and have it take effect on a date that has already passed.

What is the waiting period for trupanion? ›

We have a 5 day waiting period for injuries and a 30 day waiting period for illnesses. As soon as those pass, your pet is covered for new mishaps and ailments. However, this means that if your pet gets sick or hurt during the waiting periods, they will be considered pre-existing and thus ineligible for coverage.

How do pet insurance know about pre-existing conditions? ›

Yes! Pet Insurance companies do require medical records in order to enroll any pet in a policy. These companies employ teams of veterinary specialists that are trained to review your pet's medical records in order to determine if your pet has any pre-existing medical conditions.

Can you cancel pet insurance at any time? ›

Yes, you can cancel your pet insurance policy at any time.

However, you can't simply stop paying the monthly premiums; you will need to contact your pet insurance provider first.

Is Fetch pet good insurance? ›

We at the Home Media reviews team found Fetch to be one of the best pet insurance companies nationwide, standing out for its comprehensive therapy coverage and discount options that help keep monthly premiums low. Keep reading our Fetch pet insurance review for an in-depth look at the company's offerings.

What is a deductible in pet insurance? ›

A deductible is the portion of the veterinary bill you're responsible for before the 90% coverage starts. Depending on your pet's medical condition and your chosen deductible amount, deductibles can be paid all at once or chipped away at over time.

Can you get pet insurance if your pet is already sick? ›

Can I get pet insurance if my dog or cat is already sick? Yes! Even if your dog or cat has a pre-existing condition, that won't exclude you from obtaining pet insurance. The costs of treating that particular issue won't be covered by your new plan, but you can expect coverage for future illnesses and injuries.

Is it illegal to not have dog insurance? ›

Is pet insurance a legal requirement? While, since 2016, it's been a legal requirement to have your dog microchipped, there's no law to say you must have pet insurance for your dog, cat, or any other kind of pet. It's entirely your decision whether to take out a policy.

What pre-existing conditions are not covered? ›

Health insurers can no longer charge more or deny coverage to you or your child because of a pre-existing health condition like asthma, diabetes, or cancer, as well as pregnancy. They cannot limit benefits for that condition either.

How much does Trupanion cost a month for dogs? ›

How Much Does Trupanion Cost?
CompanySample Monthly Cost for DogsLearn More
Trupanion »$70.12*Get A Quote »
Spot »$36.54Get A Quote »
Lemonade »$19.44Get A Quote »
Embrace »$29.71Get A Quote »
2 more rows
22 Aug 2022

Is Trupanion an annual deductible? ›

The Trupanion deductible is different from other pet insurance plans available. Most pet insurance plans offer an annual deductible. Rather, Trupanion offers a per medical condition lifetime deductible. For instance, with each condition that your pet has, they will meet that deductible once.

Does Trupanion pay exam fees? ›

Yes. Pet owners who visit veterinarians during the 30-day period are responsible for the exam fee, applicable taxes, and the 10% copay. Whether they pay a deductible depends on where the pet owner received the Exam Day Offer. Deductible information is provided upon activation.

Will pre-existing conditions be covered in 2022? ›

Yes. Under the Affordable Care Act, health insurance companies can't refuse to cover you or charge you more just because you have a “pre-existing condition” — that is, a health problem you had before the date that new health coverage starts. They also can't charge women more than men.

What's considered a pre-existing condition? ›

A health problem, like asthma, diabetes, or cancer, you had before the date that new health coverage starts. Insurance companies can't refuse to cover treatment for your pre-existing condition or charge you more.

Is diarrhea a pre-existing condition for dogs? ›

The most common pet health insurance claims for dogs in 2020, as reported by NAPHIA, were for urinary tract infections, ear infections, gastroenteritis, diarrhea, skin conditions, arthritis, allergies, lameness, vomiting, seizures, and eye conditions – and some of these may be pre-existing conditions for your dog.

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