Facebook Chatbot: How to Build Your Own in About 10 Minutes (2022)

This article was originally published in March 2017. It has been updated to reflect new information and application features available related to chatbots in June 2020.

Recently I awoke to intense, pulsing pain in my lower abdomen. A few years ago, I would have had two options — go to the emergency room or an urgent care facility, both of which can be costly. This time, I sought help from the telemedicine service covered by my health insurance plan, where I was able to call in and speak with a medical practitioner. They confirmed that I likely had a kidney stone and helped me understand the next steps regarding treatment.

It was a great service, but I had to wait about two hours for the call back from the medical practitioner… and that is a long wait when you’re in pain.

We’ll get to how to build a Facebook chatbot in a bit, but first… think about how your chatbot could help people.

What if I went online and chatted with a doctor in minutes instead of hours?

I could have.

It turns out, a number of medical chatbot applications are available — you install one on your phone, and you can get self-help diagnostic information for your ailments. Powered by artificial intelligence, you can have a conversation with a chatbot and get answers to your medical questions. It can even connect you with healthcare providers in real-time.

One example of a medical diagnostic chatbot isBabylon, a subscription service available in the U.K. that offers artificially intelligent chatbot-based consultations that provide suggestions for a medical course of action.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (1)

How are companies using chatbots in marketing?

Dozens of brands with large marketing budgets and initiatives, such asDisney,Uber, andKayak, are using chatbots to connect with their customers and sell more products and services.

Disney, the enormous media and entertainment conglomerate, helped promote their ‘Zootopia’ movie with a Facebook Messenger chatbot that interacted with children. The chatbot led the child through a conversation with the movie’s main character, Officer Judy Hopps, as they worked together to catch bad guys.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (2)

Kayak, one of the most popular air and hotel booking platforms, allows you to interact with its chatbots via Facebook Messenger, Slack or Amazon Alexa. Kayak’s main website provides tools for searching airlines and hotels and then booking them directly. With their chatbots, they are taking their service even further: You can receive budget-driven recommendations, get updates on your already-planned trips, or evaluate the best time to travel to certain hotspots.

Chatbots are meant to be more interactive ways to communicate with potential customers, not merely a way to help close a sale. As such, Kayak has introduced more conversational functionality beyond simply booking travel.

Likewise, chatbots can be leveraged in more creative fashions to generate leads.

Using chatbots to generate leads:

Traditional lead generation for both B2C and B2B marketing involves a lot of advertising and calls-to-action, such as “download this ebook,” to capture the lead for a sales follow-up.

Enter chatbots.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (3)

With 68 percent of online adults in the United States on Facebook,according to Pew Research, you can likely get your chatbot in front of your target demographic if you create a chatbot for Facebook. While Facebook Messenger is the leading platform for chatbots, there are also a number of other platforms available today. You can build chatbots using HubSpot, Slack, Skype, PureChat, Drift, and many others.

(Video) How To Make A Facebook Messenger Bot In Under 10 Minutes!

Any product or service that has a high level of pre-purchase decision-making, such as auto sales, real estate or enterprise software, can gain immense value from a chatbot. Because your prospective customer is likely doing a fair amount of online research into which product to buy, it makes sense to build a chatbot that helps answer questions for them, in a smart and conversational way.

Somewhere in the conversation your chatbot can offer a downloadable guide — all the prospective customer needs to do is provide some contact information, and the guide will be sent to them. Assuming your chatbot provides value to the consumer when your salesperson reaches out to discuss the sale, they will have already had a favorable interaction with your brand.

Building a chatbot to engage leads and customers is a fairly simple process — in fact, it can be done by anyone with some basic tech chops. #MarTechBen | #ContentMarketing | #Chatbot Click To Tweet

7 examples of chatbots for lead generation:

Chatbots have been available for some time, but businesses have only begun to adopt them for lead generation purposes heavily within the last several years. To help you get a better idea of how you can leverage chatbots for lead generation, I’ve made a list of chatbots I’ve either built for clients or that I’ve dreamed up and intend to build.

Despite chatbots having been around for some time now, lead generation via chatbots is still a very new technique. Not many people are leveraging them, and so there is still very much an early adopter advantage that you can get from launching a chatbot for lead generation.

To help you get a better idea of how you can leverage chatbots for this purpose, I’ve made a list of chatbots I’ve either built for clients or that I’ve dreamed up and intend to build.

Why am I not worried about sharing these with you?

Because I honestly feel that with time, all of these ideas will be on the market, and there is no reason to hold your cards close to your chest in this game. There is still plenty of land to be claimed!

Facebook Chatbot: How to Build Your Own in About 10 Minutes (4)

Examples of chatbots that can be used for lead generation:

1. Real estate agent bots

Real estate agents rank among some of the most lead-hungry professionals out there. It is amazing what real estate agents will pay for a strong lead. I know, because I have an interest in real estate for my own personal investment. I built a bot for a client that helps potential home-sellers evaluate whether or not to sell their homes on their own, or if they need help from a real estate agent.

I’ve done several bot-building training sessions with this real estate agent bot example. If you’re interested in seeing more on this, be sure to read through to the end of this article as I will share an actual template you can copy and use for your own clients.

2. Loan calculator bots

Financial institutions that provide consumers or businesses with loans are always looking for ways to get more applications. Why not offer a loan calculator? After running the calculation in the chatbot, open up a dialog and offer a piece of free content, such as a guide on the “Ten things to ask a lender,” in exchange for a contact’s email address.

3. Life coach bots

A chatbot can be used to provide or offer free advice in the areas of coaching, psychology, or other forms of personal development and mental health.

4. Politician bots

Several of my state-level politicians have started to reach out to me, as their constituent, to keep in touch via YouTube and/or email updates on what they are doing in the state legislature. They have my contact details because I’ve participated in the democratic process and given them my contact details.

What about the thousands of other constituents in their district that they can’t reach? In steps a bot that updates their voters in real-time via Facebook Messenger. And the great thing about Facebook is that it allows you to draw tight geographic fences around areas you want to advertise in. A politician can set targets around her district, buy ads, get people into her chatbot, and can take a more proactive approach and voice with her constituents, all of which can increase her chances of getting re-elected.

5. Investment advice bots

The financial planning industry is very competitive for new business. Advertise a guide on Facebook that is sure to whet the whistle for potential investors. Then, when they click your ad, it will take them into a chatbot. From there, capture their email addresses, and you’re gold!

6. Home services bots

Regardless of the type of home service you offer (or that your client offers), you can help automate quotes and lead generation for potential new customers. You can also provide home improvement advice through a chatbot to help you increase the number of new leads.

(Video) How to Make a Simple Chatbot in Under 10 Minutes (No Coding Dialogflow)

7. Appointment-setting bots

If you are involved in an appointment-heavy industry (hair salons, medical or dental offices, law firms, and so on), then you can leverage a chatbot as a method for current customers to book spots on your calendar. Simply opening up a dialog with your customers via Facebook Messenger will allow you to proactively reach out to them to follow up, solicit reviews and feedback, and to run “refer a friend” promotions.

How to start building a chatbot:

Years ago, chatbot-building was quite the task. It used to require coding knowledge, which often involved working with a skilled developer. By using Facebook Messenger, for example, you used to have to work directly with Facebook’s developer console to build a chatbot. However, over the years as chatbot functionality has become more widely used and available, building them has become significantly easier.

There are dozens of chatbot-building solutions out there, with three of the most popular for Facebook Messenger chatbots beingChatfuel,ManyChat, andDialogflow(formerly called API.ai). Each of these solutions provides point-and-click, no-coding-necessary options for creating an interactive chatbot on the Facebook Messenger platform.

The big difference between ManyChat, Chatfuel, and Dialogflow:

  • Chatfuelis super easy to get rolling with and does have a fairly robust feature set. I recommend it for beginners and small businesses who need anMVP(minimum viable product) they can try out quickly. For the DIY guide below, we will be using Chatfuel.
  • ManyChat is also easy to use, and has come a long way in terms of robust features, usability, and integrations. After reviewing a number of customer testimonials, and experiencing ManyChat first hand, ManyChat and Facebook work closely together to ensure that product features, functionalities, and improvements are made regularly to provide users with the best possible experience.
  • Dialogflow has also come a long way in terms of robust features and usability. Dialogflow used to come with a bit of a learning curve, however, today it is simple, easy to use, and doesn’t require coding. Dialogflow also offers a friendly user interface and supportive supplemental documentation to help beginner users learn and be successful with the platform.I recommend it for organizations that have more resources and are looking for a more powerful chatbot that can interface with their e-commerce solution or other enterprise-level tools.

How much do these tools cost? All three tools are available for free, up to a certain limit. For example, Chatfuel claims, that if you expect to see at least 500 users or more, then the paid Pro plan is recommended. Although ManyChat also offers a free version, it is somewhat limited. ManyChat’s free version is recommended for businesses or marketers that are new to building and using chatbots. Dialogflow offers a “Standard Edition” for free. Similar to Chatfuel, their paid plans are determined based on the number of requests. For example, pricing ranges between $0.002 and $0.004 per request for text.

All in all, depending on your business’ needs, you may be able to get pretty far with a free plan. However, even the paid plans with these of these applications are reasonably priced.

How to build a Facebook chatbot:

Now that you have a good understanding of what a chatbot is, how it can be used in lead generation, and the two leading platforms for building code-free chatbots, let’s jump into actually building one.

Creating a chatbot is such a simple process that it can be done by anyone with at least some technical prowess and about 10 minutes to spare.

Note:My “build it in about 10 minutes” claim is not promising a chatbot that will wow your potential customers. But, it will be enough time to build and launch a very basic chatbot. To build a feature-full chatbot with some immersive artificial intelligence that can carry on strong conversations, that will require some considerable time and effort on your part. This time isn’t spent actually building the tool, but you will be spending considerable time writing content, forecasting what the most frequently asked questions are going to be, etc.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (5)

Step 1: Connect your Facebook account to the Chatfuel chatbot builder.

This step is super easy. Make sure you’re logged into Facebook on the browser you’re going to connect to Chatfuel in. Then simply click the “get started for free” button on the Chatfuel homepage. It will bring up a Facebook connection page that allows you to give permissions to Chatfuel to see your Facebook information.

You need to authorize it, and you’ll then be taken back into the Chatfuel chatbot builder, where you’ll select which Facebook page you want to connect to.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (6)

Step 2: Connect to your Facebook business page.

Because chatbots are tied to organizations and not to individuals, you need to have an organization Facebook page that you use to tie your Chatbot to. If you don’t already have a Facebook page for the business you’re going to do marketing for, you should create one. Here’s a quickguide from Hootsuiteto help you get started building a Facebook business page.

Alternatively, you can also click the “Create a Facebook page” button in the Chatfuel interface to set up your page at this step. However, setting up a Facebook page is very important, and you need to make sure you do it the right way, so I recommend going into Facebook to do it and using the above-linked guide. Then come back to Chatfuel.

Once you have a Facebook page, simply select it and you’re on your way.

Step 3: Walk through the in-app tutorial.

Now that you’ve connected your page, you’ll be taken into the actual chatbot builder. Chatfuel has a fairly detailed tutorial you can follow, though it’s not as good as this guide.

It does give you a good overview of the chatbot components and how to get started with their user interface. I do recommend you taking two or three minutes to click through their tutorial, as the background knowledge will help you on your way.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (7)

Step 4: Create your welcome message and default answer.

After the brief tutorial, the next step is to create your welcome message. The first interaction your chatbot visitors will have is with this message, so make it good.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (8)

(Video) Facebook bot tutorial - 10 minutes

It should be a quick sentence that introduces the chatbot and then asks them, “How can I help?”

Make sure to also create a default message — something that’s shown in case the user types in a message which you don’t have AI detection set up for. It should say something along the lines of, “I’m not sure what you’re asking. Maybe some of the options below can help you.” Be sure to link your default message to your navigation items (discussed in the next step).

From this point, you have two options:

  • You can have a navigation-type driven conversation (like a phone menu system)
  • You can have artificial intelligence set up to guide the conversation

The latter is entirely possible with Chatfuel but requires considerable content development on your part. We’ll show you how you can set up AI conversations, but in the DIY guide we provide here, we will focus on getting an MVP version of a chatbot launched using navigation buttons and prompts.

Be honest with your audience.

I’ve always been a proponent, in bot building, of having your bot admit upfront that it actually is a bot. Most chatbot builders have followed the same guideline. Up until recently, the reason for having your bot admit that it was a bot was because our consumers expect (and should be given) transparent interactions with our companies. It just seemed like the right thing to do.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (9)

Recently though, it has become alaw in California that your bot admits its true identity upfront… and assuming you’re not going to somehow block your bot from working in California, you’ll need to comply.

Have your chatbot admit upfront that it actually is a bot. Consumers expect (and should be given) transparent interactions with your company. It's the right thing to do. @MarTechBen | #ContentMarketing | #DigitalMarketing | #Chatbot Click To Tweet

Step 5: Set up your conversation navigation.

In this step, you will build your conversation navigation, i.e., the means for an individual to work with your chatbot. In the example chatbot we’re building, we are trying to help our audience find answers to questions they might have about booking a Brian Head, Utah, ski condo.

There are dozens of questions a chatbot user might ask, but for the sake of launching this chatbot in 10 minutes, here are just a few questions we’ll program the chatbot to answer:

  • Where is the ski condo?
  • Do I have to drive from the condo to the resort?
  • What are check-in and check-out hours?
  • How many people does the condo sleepFacebook Chatbot: How to Build Your Own in About 10 Minutes (10)

To set up the actual navigation, you should build a new “block” for each of these questions. It’s really easy; just click “add block,” and then type in a title for the block. Don’t worry about putting content in yet. Just create the blocks and title them.

Step 6: Link the blocks to the main navigation.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (11)

Go back to your main welcome message, and click the “add button” option on the message block. Type in the button name — what you want the user to see — in the first field. Then, in the next section, select “block,” and then you can select the block you’d like it to take the user to.

There are two other options you can link to:

  • URL.Put in any URL you would like, and it will take the chatbot user outside of Facebook Messenger to that page. This can be good if you have an external booking or reservation system you would like to direct the visitor to when they ask a question about how to make a reservation.
  • Phone call.Enter a phone number, and the user clicking that button will launch the phone’s dialer and pre-populate a phone number.

For this example, we’ll simply select block, and link to one of the blocks we’ve already set up.

Note: A chatbot works best when it’s conversational. So don’t have your chatbot present users with a long list of options. You want to have just a few top questions, and then have the rest of the logic built into the AI. Chatfuel forces this best practice by only allowing you to have three “buttons” on any given block. ManyChat and most other bot builders follow this same limitation — giving you only three buttons per block. For this example, we’re putting in just the top three most frequently asked questions, and then will build in the AI for other questions.

Step 7: Put in your chatbot dialog.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (12)

Now you can create the content that’s displayed when someone asks a specific question. Click on the block on the left, and it will bring up the empty block. Here, select a block type from the following options:

(Video) Create Facebook Messenger Bot in 10 Minutes

Facebook Chatbot: How to Build Your Own in About 10 Minutes (13)

  • Text card.This is Chatfuel’s most simple block type. You simply put text into this block. For simple answers, this is a great option.
  • Typing.This simulates an actual human typing in the response. If you’ve used Facebook Messenger to chat with another human you’ve likely seen the little three dots at the bottom left of the window as someone is composing a message to you. You can recreate this effect in your bot, with this “typing” option. Even though it is important to disclose to your users that your bot is indeed a bot, you may still want to use this typing delay to make the conversation seem more realistic.
  • Quick reply.If you build this option into a block, instead of taking them to a new card for an answer, it simply shows a reply. In this way, it behaves more like a chat thread you would be having with a real person.
  • Image.This is another simple block type. With the image block, you upload an image and when triggered in conversation, it simply shows that image.
  • Gallery. This is your best bet if you want to add a few pictures to an answer. In this example, if someone asks, “Can I see some pictures?” we’re assuming they want to see pictures of the ski condo. We would use this gallery and put in a few pictures, a heading that describes what the picture is, and then a subtitle or description. You can also add a URL for each image. You can get really creative with these and use them similar to Facebook’s Carousel Format ads.
  • Go to Block.Selecting this option allows you to send your chatbot user on to another specific block, or small component of a conversational dialog.
  • To Sequence.Similar to the “go to block” functionality, this allows you to redirect a user to a completely new conversational sequence. A sequence usually contains many blocks.
  • +.This “+” sign takes you to a menu of numerous plugins that enable you to integrate your chatbot with other third-party apps or leverage more powerful options inside of Chatfuel. This is one area where Dialogflow is more powerful; Dialogflow has a lot more integration options than with Chatfuel. That said, Chatfuel does have some excellent integrations and will fulfill most chatbot builders’ needs. For example, in the case of a ski condo, you could integrate your chatbot with IFTTT so that when someone asks, “How much snow is there at Brian Head?” the chatbot will talk to IFTTT, which will, in turn, contact your Instagram feed and pull in the latest image you have tagged with #brianheadsnowconditions and the chatbot will then display that image. Sweet, huh!?

Go ahead and use a simple text card to create an answer for each question/answer segment you want the chatbot to support.

Step 8: Create your artificial intelligence.

After you’ve built out all your content blocks, go ahead and click on the “Set up AI” link in the left-side navigation. Here you get to brainstorm all the questions that might be asked of your chatbot and set up answers. The answers can either be new text you enter in this stage, or you can direct them to one of the blocks of content you’ve previously set up.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (14)

There are two components to this step:

  • Phrases to watch for. This is where you put in the different words or phrases you want the chatbot to watch for. For example, in the above example, if a user types in a question or phrase with “directions” in it, the chatbot can return actual directions.
  • Content to display.After the chatbot detects a word or phrase in the conversation, it will return the content you’ve specified. There is a little drop-down where you can select “text” or “block.” If you select text, it will allow you to enter a new text response. If you select block, you can choose the block you want to display and the chatbot will show that content instead.

Step 9: Launch the chatbot

Chatfuel excels at launching your chatbot. In fact, it is already ready to go — as you build your chatbot, Chatfuel is saving and making all your changes live, immediately.

This’s nice because there’s nothing you need to do to launch your chatbot, other than getting the link and putting it on your website, Facebook page, or in your online ads.

All you have to do is click on the “Promote” page in the left-hand navigation menu, and then copy the URL at the top of the page.

Share that URL liberally!

What other bot-building tools are there?

Just a year ago, I could count the bot-building tools on two hands and two feet. As the marketing potential for bots has proliferated, so too has the number of bot-building tools.

Below are a few bot-builders I consider to be the leaders in the space, listed in order from easiest to most complex:

  • Chatfuel
    This bot-builder, as I’ve outlined in the rest of this article, is what I consider to be one of the easiest bot-builders around. That said,Chatfuelstill has some robust functionality and would be a good fit for most use cases. It even has a built-in native payment processing feature. This allows users to make purchases directly from your bot.
  • ManyChat
    This is another of my favorite chatbot builders. As I indicated in the section above about lead generation examples, the real estate chatbot that I’ve built was on theManyChat platform, and was a beauty to build. ManyChat has a very visual builder, called a workflow builder, that makes creating chatbots a breeze. Here is an example of ManyChat’s workflow builder, being used for post-Shopify order communication:

Facebook Chatbot: How to Build Your Own in About 10 Minutes (15)Source:ManyChat

  • Flow XO
    Flow XObegan life as an integration platform between chatbots and other tools. It was like theZapier of chatbots. However, they quickly realized that if they built a chatbot building platform they could gather even greater market share, and so they did. If you need heavy integrations with other third-party tools (Salesforce, Marketo, Google Sheets… practically anything) then I recommend Flow XO. It isn’t nearly as graceful to use as ManyChat or Chatfuel, though.
  • Dialogflow
    Originally called API.ai,Dialogflow is a powerful bot-builder maintained by Google. With Dialogflow you have the most functionality of any bot-builders out there, but leveraging the advanced functionality often requires the help of a developer. With Flow XO, ManyChat, and Chatfuel you can build your own bot with no programming expertise.
  • Bot Framework
    Microsoft has some of the most powerful natural language processing available and allows chatbot builders to leverage their system through theBot Framework. So, if you’re looking to have a human-sounding bot, this chatbot-builder platform may be right for you. Something to keep in mind, though: You’ll need a true developer (or a dozen) to build a bot on the Bot Framework.

Facebook Chatbot: How to Build Your Own in About 10 Minutes (16)

Bonus chatbot niches

I’ve started to see new chatbot builders enter the industry that have niche offerings. Instead of being able to build full-feature bots, they are providing a platform to do a smaller niche process, and do it exceptionally well.

MobileMonkey

MobileMonkeyspecifically fills a niche need of getting live-chat experiences on to websites, which remember previous conversations to build upon those for future interactions. MobileMonkey makes on-site conversations possible for those building Facebook Messenger bots. They also boast the ability to remember conversations, between conversations, in order to improve the continuity of user experience. They also boast the ability to remember conversations, between conversations, in order to improve the continuity of user experience.

Pypestream

Pypestreamis a conversational AI chatbot designed to scale. It is designed in such a way to help customer-centric businesses and enterprises move into the digital age easily as well as provide ongoing stellar customer experiences. One of the primary reasons why I added Pypestream to this article is it is designed to handle any user volume without any embarrassing chatbots mistakes or inefficiencies, or poor customer satisfaction scores. Pypestream is an interesting newcomer that has already won some big clients like Chase, Sling TV, and Royal Caribbean.

(Video) How to create your Chat Bot in 10 minutes (Manychat step-by-step)

Build a chatbot to build your business

In summary, building a chatbot isn’t as complex as it might seem. By leveraging the right chatbot tools, you can not only streamline your customer service and support operations, but you can also provide your customers with a fast, efficient, and valuable experience.

Chatbots are here to stay, so start building yours today.

Read more of Ben Beck’s martech mastery:

  • Landing Page Builders: HubSpot vs. Unbounce vs. Instapage vs. Optmizely
  • Best Screen-Recording Software for Marketers: Camtasia vs. Screencast-O-Matic
  • Disqus vs. Facebook Plug-Ins for WordPress Comments
  • Head-to-Head SEO Tool Review: SEMrush vs. Moz
  • Online Community App Reviews: Lithium vs. Influitive vs. Higher Logic
  • Customer Messaging Platform Showdown: Drift vs. Intercom

FAQs

How do you make a chatbot on Facebook? ›

After you log into your Facebook account, click the + sign to start a new chatbot. Start a new chatbot on Chatfuel. Next, choose a template to edit or create a blank chatbot from scratch. Enter a name for the chatbot in the text box and click the red Create a Chatbot button to create it.

How can you develop a chatbot for Facebook Messenger only the steps are required? ›

Follow along and make your own.
  1. 1a. Have a Facebook Account. ...
  2. 1b. Make a Facebook Page to House Your Bot. ...
  3. Launch Chatfuel. Go to Chafuel.com and login using your Facebook account. ...
  4. Connect Bot to Your Facebook Page. You'll see a button in the upper right to 'Connect to Facebook. ...
  5. Build Your Bot. ...
  6. Test Your Bot.
17 Jan 2018

How long does it take to build a chatbot? ›

Implementing a chatbot takes 4 to 12 weeks, depending on the bot's scope, the time required to build your knowledge base and its technical complexity.

What is a Facebook chatbot? ›

A chatbot is a piece of automated messaging software that uses artificial intelligence to converse with people. A Facebook Messenger bot is a chatbot that lives within Facebook Messenger, meaning it converses with some of the 1.3 billion people who use Facebook Messenger every month.

How do I Create a question and answer on Facebook? ›

how to create a Q&A (question and Answer) on facebook personal ...

How do you make a Messenger bot without coding? ›

We have selected our top 5 favorite Facebook bot platforms that allow you to create a chatbot without coding.
  1. Chatfuel. Created in 2015 as a chatbot platform focused on Telegram, Chatfuel has grown to become one of the most used Facebook messenger bot platforms in existence. ...
  2. Botsify. ...
  3. Chattypeople. ...
  4. Motion. ...
  5. Itsalive.
8 Jun 2017

How do bots work on Facebook? ›

In the simplest terms, a bot is a small application that works inside popular messaging program, in this case Facebook Messenger. Once it is built and installed, the Facebook bot can automatically interact with users, allowing website visitors to access a wide range of services.

How chatbot works step by step? ›

A chatbot communicates similarly to instant messaging. A chatbot is software that simulates human conversations. It enables the communication between a human and a machine, which can take the form of messages or voice commands. A chatbot is designed to work without the assistance of a human operator.

Is it easy to create a chatbot? ›

Because building a chatbot with code is immensely difficult for people with no development background and limited exposure to coding languages, it's good to research sample chatbot code from expert developers as a jumping-off point for those determined to learn how to build their own bot without help.

How much does it cost to build a chatbot? ›

Considering all the factors, custom development of your chatbot can approximately cost anywhere between $20,000 to $80,000. This chatbot price range would include everything, right from the overall design to the development, and integration of data analysis features like machine learning.

How do I become a chatbot developer? ›

The qualifications needed to become a chatbot developer include a degree or equivalent experience with artificial intelligence and machine learning as well as a background in computer programming languages. Most employers prefer applicants who have a bachelor's degree in computer science or a related subject.

Can you make money from Chatbots? ›

These days, you may have heard that many people earn money with chatbots. You may ask, can you earn 100 dollars a day online? Answer: Definitely, Yes! Chatbots play an important role in the business sector such as enhancing the user experience, increasing traffic, and 10x the overall ROI.

How many Chatbots are on Facebook? ›

There are over 300,000 Facebook Messenger Chatbots active in the market today.

What is the best chat bot? ›

7 Best Chatbots (September 2022)
  • The Best Chatbots of 2022.
  • HubSpot Chatbot Builder.
  • Intercom.
  • Drift.
  • Salesforce Einstein.
  • WP-Chatbot.
  • LivePerson.
  • Genesys DX.
15 Aug 2022

How do I create an instant form on Facebook? ›

Edit an Instant Form
  1. Begin creating an Instant Form for your lead ad.
  2. At the Ad level, scroll to the Instant Form section. A list of all current forms should appear.
  3. Hover over the form you'd like to edit.
  4. Click the Edit button. ...
  5. Make any necessary edits and click either Save Draft or Publish.

How do you answer did you know questions on Facebook? ›

Facebook: Here's How to Answer 'Did You Know' Questions
  1. Step 1: Near the top of your Facebook home feed, tap, “What's on your mind?” to begin creating a new status update.
  2. Step 2: Scroll through the list of options at the bottom of the screen, and tap “Answer a Question” at the bottom of the list.
7 Dec 2017

How do you create a questionnaire for a Facebook group? ›

To add or edit questions:
  1. Tap in the bottom right of Facebook and tap Groups then Your groups, then select your group. ...
  2. Tap , then tap Group Settings.
  3. Tap Membership Questions below Manage Membership.
  4. Tap Add Question or tap an existing question to edit it.

Which language is used to create Chatbots? ›

Here are the 10 most popular programming languages that you should know of while building chatbots.
  • Python. Python is the main coding language for around 80% of developers. ...
  • Java. Java is one of the most powerful programming languages that is currently used in more than 3 billion devices. ...
  • JavaScript. ...
  • Kotlin. ...
  • R. ...
  • PHP. ...
  • Go. ...
  • C.
19 Feb 2022

Is there a free chatbot for Messenger? ›

ChatFuel is a free chatbot builder that allows you to create chatbots for Facebook Messenger without coding experience or technical knowledge. You can build an AI-powered chatbot in no time that can interact with your customers and prospects and answer their most common questions instantly.

Are Facebook Messenger bots free? ›

There are lots of free chatbot building tools such as the one I run Chattypeople.com that offer the ability to setup a bot and connect it to facebook. You won't require any coding knowledge, and you can sign up using your Facebook account. Once you've set up a free account you can start creating your chatbot.

How much does a Facebook bot cost? ›

Messenger Bot FAQs

The pricing for Messenger Bot starts at $4.99 per month. Messenger Bot has a single plan: Messenger Bot Premium at $4.99 per month.

What is a bot example? ›

More recent examples of chatbots include virtual assistants, such as Amazon's Alexa, Apple's Siri and Google Assistant. Social bots. These bots, often considered opinion bots, influence discussions with users on social media platforms.

What percentage of Facebook is bots? ›

Meta, which owns competitor platforms Facebook and Instagram, likewise estimates that fake accounts represent about 5% of monthly active users on Facebook, according to its most recent data from the fourth quarter of 2021.

What is a chatbot script? ›

Chatbot scripts are an outline of what a chatbot would say to the customer during an ongoing conversation. You can design a conversation sequence that will help your chatbot provide a direction to your customers and offer a solution. This conversation outline can be changed anytime based on the chatbot's performance.

How do you end a chatbot? ›

How to Break a Chatbot - Eight Ways
  1. 1 - Tell the Chatbot to Reset or Start Over. ...
  2. 2 - Use Filler Language. ...
  3. 3 - Ask Whatever Is on the Display Button. ...
  4. 4 - Answering Outside the Pre-Selected Responses. ...
  5. 5 - Ask for Help or Assistance. ...
  6. 6 - Answer the Question with Non-Traditional Answers. ...
  7. 7 - Say Goodbye. ...
  8. 8 - Ask Odd Questions.

What is a chatbot PDF? ›

In the lexicon, a chatbot is defined as “A computer program designed to simulate con- versation with human users, especially over the Internet” [3]. Chatbots are also known. as smart bots, interactive agents, digital assistants, or artificial conversation entities.

How is chatbot useful? ›

Chatbots can improve lead generation, qualification and nurturing. Chatbots can ask questions throughout the buyer's journey and provide information that may persuade the user and create a lead. Chatbots can then provide potential customer information to the sales team, who can engage with the leads.

What does a chatbot look like? ›

What is a chatbot and how does it work? - YouTube

How do you create a conversation flow? ›

Designing Conversational Flows means creating the architecture behind everything that a conversational bot does or says.
...
  1. Goals & KPIs.
  2. User Research and User Personas.
  3. Topics mapping.
  4. Bot personality and tone of voice.
  5. User flows design.
  6. Prompts and copywriting.
  7. Prototype and test with users.
  8. Setup the NLU.

How much does a Facebook bot cost? ›

Messenger Bot FAQs

The pricing for Messenger Bot starts at $4.99 per month. Messenger Bot has a single plan: Messenger Bot Premium at $4.99 per month.

How do you make an automated Message on Messenger? ›

Set up an auto-reply in Facebook Messenger
  1. First, go to the Facebook section of Creator Studio.
  2. Click on “Inbox”
  3. Click on “Automatic responses”
  4. Turn any of the automatic response options on or off.
  5. After selecting an option, click the blue “Edit Message” button to customize the automated response.
2 Sept 2021

How do you make a Messenger bot without coding? ›

We have selected our top 5 favorite Facebook bot platforms that allow you to create a chatbot without coding.
  1. Chatfuel. Created in 2015 as a chatbot platform focused on Telegram, Chatfuel has grown to become one of the most used Facebook messenger bot platforms in existence. ...
  2. Botsify. ...
  3. Chattypeople. ...
  4. Motion. ...
  5. Itsalive.
8 Jun 2017

How do chatbots make money? ›

Chatbots can be used to make money with affiliate marketing. When a user interacts with the chatbot and inquires about where to find specific items, you can refer the user to an affiliate link, and if they make a purchase, you can earn an affiliate commission.

How do bots work on Facebook? ›

In the simplest terms, a bot is a small application that works inside popular messaging program, in this case Facebook Messenger. Once it is built and installed, the Facebook bot can automatically interact with users, allowing website visitors to access a wide range of services.

Are chat bots expensive? ›

Chatbots cost from $0 to $1,000/month or higher, depending on all the things you program them to do.

Is Facebook chat private? ›

The messages are end-to-end encrypted, which means not even Facebook can access them. However, while these encryption options are on by default in apps like WhatsApp and Signal, users must choose to activate encryption on Facebook Messenger.

How does Facebook chat work? ›

When you send a message to someone you're friends with on Facebook: Your message gets delivered to their Facebook Chat list. If the person uses Messenger, your message will also be delivered to their Messenger app. Messages you send to people you're not Facebook friends with may arrive in their message requests.

What is chat list? ›

The Facebook Chats list is the messages inbox where you receive messages, customize how your messages look, view photos and videos easily and send messages faster. To view your Chats list on facebook.com on your computer: 1.

What is a good automatic reply message? ›

For immediate assistance please contact me on my cell phone at (your cell phone number). I will be out of the office from (Starting date) until (End date). If you need immediate assistance please contact (Contact Person). I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return).

Which is the example of automated messages? ›

Here are common examples of automated messages received by customers. “We will get in touch with you very soon”. “Thank you for reaching out to us”. “Our representative we contact you ASAP”.

How do I set up automation on Facebook? ›

Turn on and edit Automatic Responses
  1. Go to the Facebook section of Creator Studio.
  2. Select Inbox.
  3. Select Automatic Responses.
  4. Toggle any of the automatic response options on or off.
  5. After selecting an option, click the blue Edit Message button to customize its automated response. Here you can customize things like:

Which language is used to create Chatbots? ›

Here are the 10 most popular programming languages that you should know of while building chatbots.
  • Python. Python is the main coding language for around 80% of developers. ...
  • Java. Java is one of the most powerful programming languages that is currently used in more than 3 billion devices. ...
  • JavaScript. ...
  • Kotlin. ...
  • R. ...
  • PHP. ...
  • Go. ...
  • C.
19 Feb 2022

Videos

1. Make a Facebook Chatbot from Scratch in 20 Minutes | BOTS | Quick Code
(blondiebytes)
2. Facebook Chatbot Tutorial: How to Build Your Own Bot with ManyChat
(Stephanie L)
3. Build A Messenger Bot For Your Facebook Page In Ten Minutes
(Sarah Mae Ives)
4. How To Make A Facebook Messenger Bot in under 10 minutes! 2019
(Rahul Sonwanshi)
5. How To Get Started With Making A Chat Bot Account Import - Make A Chat Bot In Less Than 10 Minutes
(Messenger Bot)
6. How To Build A Customer Service Chatbot In 10 Minutes (Manychat Tutorial 2019)
(Vishal Patel)

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