ConnectWise University Status. Check if ConnectWise University is down or having problems. | StatusGator (2023)

We checked the official ConnectWise University Status Page 3 min. 47 sec. ago.Learn more

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Recent ConnectWise University Outages and Issues

Follow the recent outages and downtime for ConnectWise University in the table below.

Start Time

Type

Length

Message

Details

January 23, 2023 09:39 UTC

DOWN

about 2 hours

Investigating - University - Unable to access, 504 Error

See more

Start Time

January 23, 2023 09:39 UTC

TypeDOWN

Affected Components

ConnectWise University

Message

Investigating - University - Unable to access, 504 Error

Details

We are investigating reports of 504 Errors while accessing University

January 14, 2023 21:29 UTC

MAINT

about 17 hours

Scheduled maintenance: ConnectWise Home and case management

See more

Start Time

January 14, 2023 21:29 UTC

TypeMAINT

Affected Components

Chat Assist

ConnectWise Co-Managed SIEM

ConnectWise.com

ConnectWise MarketPlace

BCDR (formerly Recover)

ConnectWise SaaS Backup™ (formerly Recover SaaS)

ConnectWise Help Desk Services™

ConnectWise Home

ConnectWise Identify Assessment

ConnectWise Risk Assessment

ConnectWise RMM™

ConnectWise SIEM

ConnectWise University

Customer Portal

SmileBack, a ConnectWise solution

Asio (ITS Portal)

UserCentric

Cloud Console

ConnectWise PSA™ (formerly Manage)

ITBoost, a ConnectWise solution

Unite

Campaign

ConnectWise Automate

ConnectWise Command

SLIQ, a ConnectWise solution

ConnectWise Control

ConnectWise MDR (EDR)

ConnectWise Endpoint Policy Management

BrightGauge, a ConnectWise solution

Change Approval

ConnectWise CPQ™ (formerly Sell)

SSO

Message

Scheduled maintenance: ConnectWise Home and case management

Details

We will be performing scheduled maintenance to ConnectWise Home from 4:00pm to 5:00pm ET on Saturday, January 14, to implement backend enhancements to support the launch of our updated case management process.

We do not expect interruptions to your services or functionality during this period.

We appreciate your patience and understanding as our team works to deliver a new case management system that will eventually make it easier for you to initiate and see the status of tickets—all while streamlining multiple systems into one on our side, which will enable us to respond faster and serve you better.

For more information about the upcoming enhancements to our case management, we invite you to read this blog: https://www.connectwise.com/blog/company-updates/upcoming-enhancements-to-our-case-management

September 27, 2022 16:49 UTC

MAINT

2 days

Investigating - Slowness with Stratozen after updates

See more

Start Time

September 27, 2022 16:49 UTC

TypeMAINT

Affected Components

SLIQ, a ConnectWise solution

ConnectWise Risk Assessment

ConnectWise RMM

ConnectWise MDR

ConnectWise SIEM

Campaign

ConnectWise Help Desk

ConnectWise Home

Asio (ITS Portal)

ConnectWise Manage

ConnectWise SaaS Security

Cloud Console

ConnectWise Sell

Change Approval

Chat Assist

Customer Portal

Unite

BrightGauge, a ConnectWise solution

ConnectWise Command

ConnectWise Control

ConnectWise.com

UserCentric

ConnectWise MarketPlace

ITBoost, a ConnectWise solution

SSO

ConnectWise University

ConnectWise Identify Assessment

ConnectWise Automate

ConnectWise Endpoint Policy Management

ConnectWise Co-Managed SIEM

SmileBack, a ConnectWise solution

ConnectWise Recover

Message

Investigating - Slowness with Stratozen after updates

Details

We are experiencing slowness in ConnectWise Stratozen SIEM alert delivery following recent product updates. We have added additional capacity to help alleviate the issue while we work with our vendor to resolve the issue. During this time period, some partners may experience delays in event delivery or down collectors. We appreciate your patience and expect to have more to share on Monday, Sept 26.

September 09, 2022 19:44 UTC

DOWN

18 days

Investigating - SIEM Integration with Cisco Meraki

See more

Start Time

September 09, 2022 19:44 UTC

TypeDOWN

Affected Components

ConnectWise University

Message

Investigating - SIEM Integration with Cisco Meraki

Details

Please be aware that the automated integration that pulls events from our cloud-based, remote monitoring system with ConnectWise SIEM is currently down. We've identified the issue, and we're actively working with the vendor to quickly resolve it. We'll provide another update as more information becomes available.

September 09, 2022 18:31 UTC

DOWN

about 1 hour

Intermittent issues signing into ConnectWise University

See more

Start Time

September 09, 2022 18:31 UTC

TypeDOWN

Affected Components

ConnectWise University

Message

Intermittent issues signing into ConnectWise University

Details

We have identified an issue of increased API error rates and latency caused by a third-party vendor impacting partner access to ConnectWise University. Please stay tuned for additional updates as we receive more information.

2023-02-14 07:23:02 UTC UTC

STATUS

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2023-02-14 07:23:02 UTC UTC

STATUS

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2023-02-14 07:23:02 UTC UTC

STATUS

? minutes

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2023-02-14 07:23:02 UTC UTC

STATUS

? minutes

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2023-02-14 07:23:02 UTC UTC

STATUS

? minutes

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StatusGator has 8 months of ConnectWise University status history.

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No outages or status changesin the last 24 hours

ConnectWise University status, last 24 hours:

8:00 AM

2:00 PM

8:00 PM

2:00 AM

8:00 AM

8:00 AM

8:00 PM

8:00 AM

  • Up:24 hours

  • Warn:0 minutes

    (Video) ConnectWise Automate: Patch Manager

  • Down:0 minutes

  • Maintenance:0 minutes

ConnectWise University Outage and Status History

We've been monitoring ConnectWise University outages since June 22, 2022.
Here's the history of service outages we've observed from the ConnectWise University Status Page:

February 2023

January 2023

Down:about 2 hoursMaintenance:about 17 hours

December 2022

  • Up

  • Warn

  • Down

  • Maintenance

November 2022

October 2022

September 2022

Maintenance:2 daysDown:18 daysDown:about 1 hourDown:about 2 hours
  • Up

  • Warn

  • Down

  • Maintenance

August 2022

July 2022

  • Up

  • Warn

  • Down

  • Maintenance

(Video) Integrating Microsoft Defender ATP with ConnectWise

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ConnectWise University Status. Check if ConnectWise University is down or having problems. | StatusGator (1)

About Our ConnectWise University Status Page Integration

ConnectWise University isan APIs, CRM, IT, and Project Management solutionthat StatusGator has been monitoring since June 2022.Over the past 8 months, we have collected data ononmore than 215outages that affected ConnectWise University users.When ConnectWise University publishes downtime on their status page, they do soacross 33 componentsusing 4 different statuses:up, warn, down, and maintenancewhich we use to provide granular uptime metrics and notifications.

ManyStatusGator users monitor ConnectWise Universityto get notified when it's down, is under maintenance,or has an outage.We've sent more than 300 notifications to our usersabout ConnectWise University incidents, providing transparency and peace of mind.You can get alerts by signing up for a free StatusGator account.

If ConnectWise University is having system outages or experiencing othercritical issues, red down notifications appear on the status page. Inmost cases, it means that core functions are not working properly, orthere is some other serious customer-impacting event underway.

Warn notifications are used when ConnectWise University is undergoing anon-critical issue like minor service issues, performance degradation,non-core bugs, capacity issues, or problems affecting a small number ofusers.

(Video) ConnectWise Security Essentials Webinar

ConnectWise University posts separate notifications for planned maintenancework. StatusGator will notify subscribers when ConnectWise University enters apre-planned maintenance window, keeping you up to date.

ConnectWise University does not publish a feed of proactive maintenance events on theirstatus page at this time. If they do, be sure to let us knowand we'll aggregate ConnectWise University maintenance events into your unified calendar.

When ConnectWise University posts issues on their status page, we collect themain headline message and include that brief information or overview innotifications to StatusGator subscribers.

When ConnectWise University has outages or other service-impacting events ontheir status page, we pull down the detailed informational updates andinclude them in notifications. These messages often include the currentdetails about how the problem is being mitigated, or when the next updatewill occur.

Because ConnectWise University has several components, each with theirindividual statuses, StatusGator can differentiate the status of eachcomponent in our notifications to you. This means, you canfilter your status page notificationsbased on the services, regions, or components you utilize.This is an essential feature for complex services with many componentsor services spread out across many regions.

Frequently Asked Questions

Is ConnectWise University down today?

According to its status page ConnectWise University is currently up.You can check the most recent events in the 'Recent Outages and Issues' section above.

(Video) ConnectWise Report Writer | PEI - Introduction to Creating Opportunity Reports

How can I get notified when ConnectWise University is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, andmore.Sign up now, it's free!

How can I find out if ConnectWise University is having issues?

There are two main options: You can check the ConnectWise University status page oryou can subscribe to StatusGator for free alerts and notifications when theirstatus page changes.

ConnectWise University status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ConnectWise University status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ConnectWise University customer support while checking everything on your side.You can also try Tweeting at them via@connectwiseon Twitter. Or visit their official status page or website:

Where do you get the official ConnectWise University status?

We use the official ConnectWise University status page. Here are links to their status pageand other helpful links.

ConnectWise University Down?

Are you experiencing issues with ConnectWise University? Sign up to receive notifications when ConnectWise University publishes outages.

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ConnectWise University Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or theirstatuses change. We monitor the official status pages of more than2,660 cloud services in real-time,aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of ConnectWise University?

Sign up for StatusGatorand see all historical information about ConnectWise University outages andperformance issues. Get free, instant notifications whenConnectWise University goes down.

FAQs

What is the status of ConnectWise Control server? ›

Current ConnectWise Control status is UP.

How do I check my ConnectWise manage version? ›

1. In ConnectWise Automate, click System in the bottom left-hand corner of the window, then choose Plugin Manager from the drop-down menu. 2. In the Plugin Manager, the Version column shows the version of each installed plugin.

How do I update ConnectWise Control? ›

Hover over the ConnectWise Control solution and click Queue. Next, click on the Solutions Queue at the top of the navigation sidebar. Finally, click Install/Update.

What is the name of the ConnectWise Control service? ›

Formerly known as ScreenConnect, ConnectWise Control® is still the same lightning-fast remote control software for quicker resolutions and happier clients. Now simplifying our software under one company means you have one team backing your success every step of the journey.

What is ConnectWise helpdesk? ›

Hiring, training, certifying, and retaining your own staff diverts valuable resources from the priorities that matter most to your business. With ConnectWise Help Desk Services™, you can provide the consistent, scalable, and high-quality service your customers depend on, at a cost that makes sense for your budget.

What is better than ConnectWise? ›

We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to ConnectWise Automate, including NinjaOne (formerly NinjaRMM), Atera, Kaseya VSA, and Microsoft Intune.

Videos

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2. ConnectWise Tuesdays - Manage (Jan 2020)
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3. ConnectWise Sell: The most powerful and confusing quote tool ever
(RocketMSP)
4. Why having the best stack won’t save your MSP
(Support Adventure)
5. Connectwise Webinar Hear from our MSP how efficiency induces growth
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6. September You Ask, We Train - Finance
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